Why Synapse

Synapse has a welcoming, dynamic, and collaborative environment — offering competitive compensation, opportunities for personal and professional growth, and the job satisfaction derived from working for a proven, fast-growing company. You will feel a sense of pride when working within our company and industry.

You belong at Synapse if you aspire to be a part of a growing company that still feels like a close-knit family. Explore the wholesale insurance industry from a new perspective and see it in a whole new light. If you are motivated, hard-working and looking for a satisfying career, apply here. We are looking for people who are enthusiastic about what they do and want to learn and grow with us.

Our Core Values

Our mission is to provide the highest level of expertise and service in the specialty insurance marketplace by building and nurturing the best people and creating strong relationships with our clients.

Leadership

We inspire and guide each other through positive communication and motivation to achieve success.

Innovation

We inspire and encourage problem-solving through creativity, imagination, performance, and growth.

Well-Being

We enrich lives through passion and purpose to support physical, mental, and social balance.

Relationship

We believe in building strong connections personally and professionally based on trust, respect, and authenticity.

Commitment

We are intentional, attentive, and dedicated to creating accountability and vision.

Innovation
Leadership
Well-Being
Relationship
Commitment

Our Benefits

Our people are the heart and soul of Synapse. So, we go above and beyond to provide better-than-competitive benefits packages that meet needs and exceed expectations.

  • Medical
  • Dental
  • Vision
  • FSA Health Care
  • Employee Assistance Program
  • 401K Profit Sharing
  • VIP Benefits Assistance
  • Life/AD+D
  • Vol. Life
  • Accident
  • Hospital
  • Critical Illness

Our Training Resources

Synapse University

Video-based, online training portal makes our team members more successful, provides opportunities for career advancement, and helps ensure company competitiveness.

Aurora
Training

Interactive one-on-one webinars hosted by subject experts who cover only those topics most important to you.

UKG

A modern, flexible solution that delivers consumable, on-demand content, when and where it is convenient for you.

Internship Program

Welcome to the Synapse Cortex Education Program — a unique opportunity to gain valuable knowledge and hands-on experience in the dynamic world of insurance, including wholesale insurance brokerage. This program seamlessly blends online classroom education with practical, real-world application, guided by our leading insurance professionals.

We believe the Synapse Cortex Education Program is more than just an internship—it’s your gateway to a successful future in the insurance industry. Join us and take the first step towards becoming a skilled, knowledgeable, and connected insurance professional.

Current Synapse Openings

Who we are:

Synapse Services, LLC is an excess/surplus line specialty wholesale insurance brokerage firm focused on the environmental and professional liability marketplaces, offering services to select retail brokerage firms through a non-traditional “resource” model. We are recognized for our expertise, industry experience and ability to broker and develop solutions for unique and complex commercial risks.

Our culture is focused on putting the customer first, delivering a high standard of work product and creating a lifestyle and team-oriented environment for our employees. Our environment is fast paced, demanding, creative, rewarding and flexible.

Job Summary:

The Account Executive serves as the primary point of contact, responsible for managing a designated Book of Business. You will Coordinate Service, Account Remarkets, Claims Communications, Administration and provide consultative guidance for your assigned accounts. Client Retention and Satisfaction are key objectives of this role.

Essential Functions/ Primary Responsibilities

  • Exhibit superior customer service traits at all times: Accommodate client requests, meet all servicing needs & exceed expectations when performing Certificates & Change requests, Claims, Marketing, and Account Rounding
  • Communicate with carriers/underwriting/producers regarding renewals, audits, carrier recommendations, and quote negotiation on existing accounts
  • Thoroughly review policies and endorsements for accuracy; Perform thorough analysis of policy renewals to identify coverage gaps and account rounding opportunities
  • Process endorsements and review certificate needs to ensure the proper coverage is in place
  • Coordinate Re-marketing of Accounts: Gather and compile exposure information from the Client & Carriers
  • Develop proficiency in Real Time technology, quoting in multiple carrier web-sites during the remarketing process or when adding additional lines of coverage
  • Actively follow the Agency Workflow in the APPLIED client management system

Knowledge, Skills and Abilities:

  • Commercial Lines Account Executive/CSR with demonstrated success in this or a similar role; Minimum of 3-5 years of experience managing business accounts
  • Active Property & Casualty Producer License
  • Must possess a solid understanding of & the ability to clearly articulate Insurance Industry Standards, Policies, and Procedures
  • Impeccable Organization & Prioritization are essential to succeed in this multi-faceted position, with frequent changes in velocity & exposure to multiple resources.
  • Exceptional Interpersonal Relations and Advanced Communication & Consultative skills
  • Goal oriented: Sense of urgency and ability to meet client & producer expectations through well executed Time Management skills
  • Outstanding Listening, Negotiation, and Closing skills
  • Detail oriented with excellent follow-up skills

Apply Now!

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