Why Synapse

Synapse has a welcoming, dynamic, and collaborative environment — offering competitive compensation, opportunities for personal and professional growth, and the job satisfaction derived from working for a proven, fast-growing company. You will feel a sense of pride when working within our company and industry.

You belong at Synapse if you aspire to be a part of a growing company that still feels like a close-knit family. Explore the wholesale insurance industry from a new perspective and see it in a whole new light. If you are motivated, hard-working and looking for a satisfying career, apply here. We are looking for people who are enthusiastic about what they do and want to learn and grow with us.

Our Core Values

Our mission is to provide the highest level of expertise and service in the specialty insurance marketplace by building and nurturing the best people and creating strong relationships with our clients.


We inspire and guide each other through positive communication and motivation to achieve success.


We inspire and encourage problem-solving through creativity, imagination, performance, and growth.


We enrich lives through passion and purpose to support physical, mental, and social balance.


We believe in building strong connections personally and professionally based on trust, respect, and authenticity.


We are intentional, attentive, and dedicated to creating accountability and vision.


Our Benefits

Our people are the heart and soul of Synapse. So, we go above and beyond to provide better-than-competitive benefits packages that meet needs and exceed expectations.

  • Medical
  • Dental
  • Vision
  • FSA Health Care
  • Employee Assistance Program
  • 401K Profit Sharing
  • VIP Benefits Assistance
  • Life/AD+D
  • Vol. Life
  • Accident
  • Hospital
  • Critical Illness

Our Training Resources

Synapse University

Video-based, online training portal makes our team members more successful, provides opportunities for career advancement, and helps ensure company competitiveness.


Interactive one-on-one webinars hosted by subject experts who cover only those topics most important to you.


A modern, flexible solution that delivers consumable, on-demand content, when and where it is convenient for you.

Current Synapse Openings

Synapse is an asset-rich, independent specialty wholesale insurance brokerage dedicated to serving our retail partners and their valued clients. Our Mission is to provide the highest level of expertise and service in the specialty insurance marketplace by building and nurturing the best people and partnerships.

Synapse Services, LLC is a specialty wholesale insurance brokerage firm focused on the environmental and professional liability marketplaces, offering services to select retail brokerage firms through a non-traditional “resource” model. We are recognized for our technical and environmental expertise, industry experience and ability to broker and develop solutions for unique and complex commercial risks.

Our fast-paced culture is focused on putting the customer first, delivering a high standard of work product and creating a lifestyle and team-oriented environment for our employees.

In this job, you will assist the technical brokerage team with administrative support, account servicing, professional communication, and customer-facing interactions. The role supports new and renewal business clients and both monoline pollution, professional liability, and casualty placements as well as other new product lines. We are seeking a positive, proactive team player to create efficiencies, streamline operations and assist in and improve the account management process and resulting customer experience.

Essential Functions/Primary Responsibilities:

  • Maintain day-to-day account service responsibilities to support efficiency and flow of business
  • Review policies, binders, and policy forms for accuracy prior to releasing them to clients including the transmission of all applicable compliance-related documentation
  • Assist the brokerage team in the request, follow-up, review, and issuance of policy endorsements to ensure timely and correct completion from the insurance carrier
  • Assist brokerage team in the request, follow up, and review of policy subjectivities including file maintenance and organization
  • Create and maintain client and carrier communications in the account management system. This includes the initial set-up and closure of the account, documenting pertinent data for tracking and report issuance, including quotes, binder and policies, and file system. Verify data is accurate and complete
  • Manage the service inbox consisting of endorsement requests, loss run requests, and general account inquiries
  • Request loss runs, create loss summaries, and document rate tracking system for casualty placements
  • Builds and maintains relationships with production and marketing and corporate resource personnel to provide timely and proactive customer service to the client team and peers
  • Standardize file maintenance process to create efficiencies and eliminate duplication of efforts

Apply Now!

"*" indicates required fields

Accepted file types: jpg, doc, pdf, docx, Max. file size: 50 MB.
Accepted file types: jpg, doc, pdf, docx, Max. file size: 50 MB.

We accept Word, PDF, or RTF files.