Why Synapse

Synapse has a welcoming, dynamic, and collaborative environment — offering competitive compensation, opportunities for personal and professional growth, and the job satisfaction derived from working for a proven, fast-growing company. You will feel a sense of pride when working within our company and industry.

You belong at Synapse if you aspire to be a part of a growing company that still feels like a close-knit family. Explore the wholesale insurance industry from a new perspective and see it in a whole new light. If you are motivated, hard-working and looking for a satisfying career, apply here. We are looking for people who are enthusiastic about what they do and want to learn and grow with us.

Our Core Values

Our mission is to provide the highest level of expertise and service in the specialty insurance marketplace by building and nurturing the best people and creating strong relationships with our clients.

Leadership

We inspire and guide each other through positive communication and motivation to achieve success.

Innovation

We inspire and encourage problem-solving through creativity, imagination, performance, and growth.

Well-Being

We enrich lives through passion and purpose to support physical, mental, and social balance.

Relationship

We believe in building strong connections personally and professionally based on trust, respect, and authenticity.

Commitment

We are intentional, attentive, and dedicated to creating accountability and vision.

Innovation
Leadership
Well-Being
Relationship
Commitment

Our Benefits

Our people are the heart and soul of Synapse. So, we go above and beyond to provide better-than-competitive benefits packages that meet needs and exceed expectations.

  • Medical
  • Dental
  • Vision
  • FSA Health Care
  • Employee Assistance Program
  • 401K Profit Sharing
  • VIP Benefits Assistance
  • Life/AD+D
  • Vol. Life
  • Accident
  • Hospital
  • Critical Illness

Our Training Resources

Synapse University

Video-based, online training portal makes our team members more successful, provides opportunities for career advancement, and helps ensure company competitiveness.

Aurora
Training

Interactive one-on-one webinars hosted by subject experts who cover only those topics most important to you.

UKG

A modern, flexible solution that delivers consumable, on-demand content, when and where it is convenient for you.

Current Synapse Openings

Who we are:

Synapse Services, LLC is an excess/surplus line specialty wholesale insurance brokerage firm focused on the environmental and professional liability marketplaces, offering services to select retail brokerage firms through a non-traditional “resource” model. We are recognized for our expertise, industry experience and ability to broker and develop solutions for unique and complex commercial risks.

Our culture is focused on putting the customer first, delivering a high standard of work product and creating a lifestyle and team-oriented environment for our employees. Our environment is fast paced, demanding, creative, rewarding and flexible.

Job Summary:

The Account Executive serves as the primary point of contact, responsible for managing a designated Book of Business. You will Coordinate Service, Account Remarkets, Claims Communications, Administration and provide consultative guidance for your assigned accounts. Client Retention and Satisfaction are key objectives of this role.

Essential Functions/ Primary Responsibilities

  • Exhibit superior customer service traits at all times: Accommodate client requests, meet all servicing needs & exceed expectations when performing Certificates & Change requests, Claims, Marketing, and Account Rounding
  • Communicate with carriers/underwriting/producers regarding renewals, audits, carrier recommendations, and quote negotiation on existing accounts
  • Thoroughly review policies and endorsements for accuracy; Perform thorough analysis of policy renewals to identify coverage gaps and account rounding opportunities
  • Process endorsements and review certificate needs to ensure the proper coverage is in place
  • Coordinate Re-marketing of Accounts: Gather and compile exposure information from the Client & Carriers
  • Develop proficiency in Real Time technology, quoting in multiple carrier web-sites during the remarketing process or when adding additional lines of coverage
  • Actively follow the Agency Workflow in the APPLIED client management system

Knowledge, Skills and Abilities:

  • Commercial Lines Account Executive/CSR with demonstrated success in this or a similar role; Minimum of 3-5 years of experience managing business accounts
  • Active Property & Casualty Producer License
  • Must possess a solid understanding of & the ability to clearly articulate Insurance Industry Standards, Policies, and Procedures
  • Impeccable Organization & Prioritization are essential to succeed in this multi-faceted position, with frequent changes in velocity & exposure to multiple resources.
  • Exceptional Interpersonal Relations and Advanced Communication & Consultative skills
  • Goal oriented: Sense of urgency and ability to meet client & producer expectations through well executed Time Management skills
  • Outstanding Listening, Negotiation, and Closing skills
  • Detail oriented with excellent follow-up skills

Synapse is an asset rich, independent specialty wholesale insurance brokerage dedicated to serving our retail partners and their valued clients. Our Mission is to provide the highest level of expertise and service in the specialty insurance marketplace by building and nurturing the best people and partnerships.

Synapse is looking for a Senior Level Bookkeeper Specialist. Located in our Syracuse based headquarters as a member of our corporate resource team. In recent years Synapse has seen both growth to our insurance book of business as well as our human growth, thus allowing us to be the best in our specialized market. As we continue to grow, we need team members who are dedicated, flexible, have attention to detail, and are eager to learn.

Job Summary:

Assist Accounting Department in day-to-day bookkeeping for Synapse’s company books. Including Invoicing, Accounts Receivable, Accounts Payable and Account Reconciliations. Maintain monthly reconciliation for American Express. Create and maintain accounting Folders/ Files. Strong communications skills, both written and verbal are a Must. This position regularly communicates with internal professionals as well as our clients. Candidate must have the ability to problem solve, work independently, and as a part of a larger team.

 

Qualifications:

Associates in accounting, plus experience.

Bachelor’s in accounting

Ideal candidate would have 5 plus years’ accounting/ bookkeeping experience, and one – two years insurance related accounting experience.

 

Essential Functions/ Primary Responsibilities

  • Accounts Receivable – Post checks and Wires received into various accounting software.
  • Collections- Email follow – when payment will be accepted.
  • Accounts Payable – Prepare daily ACH’s/ and or checks to carriers/outside vendors. Request bills when needed. Post bills as they come into to appropriate company.
  • Daily ACH payments and Bank deposits.
  • Invoicing- using specialized insurance software, data enter and check necessary fields for accuracy for policy billing purposes.
  • Assist with Weekly/Monthly bank reconciliations for review.
  • Reconcile monthly American Express transactions and employee reimbursable expenses for review.
  • Special Projects- from time to time and at management request, special projects will be needed, examples would include but are not limited to vendor reviews, financials, admin support and organization.

Synapse is an asset rich, independent specialty wholesale insurance brokerage dedicated to serving our retail partners and their valued clients. Our Mission is to provide the highest level of expertise and service in the specialty insurance marketplace by building and nurturing the best people and partnerships.

Synapse Services, LLC is a specialty wholesale insurance brokerage firm focused on the environmental and professional liability marketplaces, offering services to select retail brokerage firms through a non-traditional “resource” model. We are recognized for our technical and environmental expertise, industry experience and ability to broker and develop solutions for unique and complex commercial risks.

Our fast-paced culture is focused on putting the customer first, delivering a high standard of work product and creating a lifestyle and team-oriented environment for our employees.

Must Possess the Following Skills:

  • Expert communication skills, written and verbal, with the ability to demonstrate strong business email etiquette.
  • Must demonstrate an ability to problem solve complex invoicing issues with team members and management.
  • Must be customer service friendly.
  • Have great time management and organizational ability.
  • Demonstrate the ability to work as a member of a team.
  • The compacity to work with and without supervision.

Essential Functions/ Primary Responsibilities

  • Invoicing- using specialized insurance software, data enter and check necessary fields for accuracy for policy billing purposes,
  • Accounts Receivable-record and process client payments against both internal and external invoices,
  • Accounts Payable- record and process vendor payments against internal and external invoicing,
  • Assisting with monthly reconciliation,
  • Assisting with monthly financial closing, including real-estate payments, and
  • Special Projects- from time to time and at management request, special projects will be needed, examples would include but are not limited to vendor reviews, admin support and organization.

Work Environment:

This job operates in a professional in office environment. This role routinely uses standard office equipment such as computer, phones, photocopiers, filing cabinets and fax machine.

High-pressured, fast-paced environment with significant telephone and personal disruption. Large number of multiple steps in complex system performed with accuracy and speed is essential to the successful completion of tasks.

Other Duties:

This job description is intended to describe the level of work required by the person performing the work of the positions and physical requirements normal to the position. Principal duties outlined are the essential responsibilities and duties and other duties may be assigned as needs arise or as required to support principal duties.

Ability to commute/relocate:

  • Syracuse, NY 13202: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Bookkeeping and/or Accounting experience: 3 years (Required)

Job Type: Full-time

Salary: From $60,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Vision insurance

Physical setting:

  • Office

Schedule:

  • 8-hour shift

Apply Now!

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