Why Synapse
Synapse has a welcoming, dynamic, and collaborative environment — offering competitive compensation, opportunities for personal and professional growth, and the job satisfaction derived from working for a proven, fast-growing company. You will feel a sense of pride when working within our company and industry.
You belong at Synapse if you aspire to be a part of a growing company that still feels like a close-knit family. Explore the wholesale insurance industry from a new perspective and see it in a whole new light. If you are motivated, hard-working and looking for a satisfying career, apply here. We are looking for people who are enthusiastic about what they do and want to learn and grow with us.
Our Core Values
Our mission is to provide the highest level of expertise and service in the specialty insurance marketplace by building and nurturing the best people and creating strong relationships with our clients.
Leadership
We inspire and guide each other through positive communication and motivation to achieve success.
Innovation
We inspire and encourage problem-solving through creativity, imagination, performance, and growth.
Well-Being
We enrich lives through passion and purpose to support physical, mental, and social balance.
Relationship
We believe in building strong connections personally and professionally based on trust, respect, and authenticity.
Commitment
We are intentional, attentive, and dedicated to creating accountability and vision.
Innovation
Leadership
Well-Being
Relationship
Commitment
Our Benefits
Our people are the heart and soul of Synapse. So, we go above and beyond to provide better-than-competitive benefits packages that meet needs and exceed expectations.
- Medical
- Dental
- Vision
- FSA Health Care
- Employee Assistance Program
- 401K Profit Sharing
- VIP Benefits Assistance
- Life/AD+D
- Vol. Life
- Accident
- Hospital
- Critical Illness
Our Training Resources
Synapse University
Video-based, online training portal makes our team members more successful, provides opportunities for career advancement, and helps ensure company competitiveness.
Aurora
Training
Interactive one-on-one webinars hosted by subject experts who cover only those topics most important to you.
UKG
A modern, flexible solution that delivers consumable, on-demand content, when and where it is convenient for you.
Internship Program
Welcome to the Synapse Cortex Education Program — a unique opportunity to gain valuable knowledge and hands-on experience in the dynamic world of insurance, including wholesale insurance brokerage. This program seamlessly blends online classroom education with practical, real-world application, guided by our leading insurance professionals.
We believe the Synapse Cortex Education Program is more than just an internship—it’s your gateway to a successful future in the insurance industry. Join us and take the first step towards becoming a skilled, knowledgeable, and connected insurance professional.
Current Synapse Openings
Who we are:
Synapse is an asset rich, independent specialty wholesale insurance brokerage dedicated to serving our retail partners and their valued clients. Our Mission is to provide the highest level of expertise and service in the specialty insurance marketplace by building and nurturing the best people and partnerships.
Synapse Services, LLC is a specialty wholesale insurance brokerage firm focused on the environmental and professional liability marketplaces, offering services to select retail brokerage firms through a non-traditional “resource” model. We are recognized for our technical and environmental expertise, industry experience and ability to broker and develop solutions for unique and complex commercial risks.
Our fast-paced culture is focused on putting the customer first, delivering a high standard of work product and creating a lifestyle and team-oriented environment for our employees.
Job Summary:
The Billing and Auditing Specialist is responsible for ensuring accuracy and compliance within the billing process while conducting audits to maintaining invoice integrity.
Essential Functions / Primary Responsibilities:
- Perform detailed audit of invoice against internal coding sheets and other supporting documentation.
- Review and verify billing information such as account name, policy number, billing address, carrier information, commissions, and taxes and fees.
- Identify and report errors within the company software for errors on the issued coding sheet.
- Prepare and issue invoices within the company software.
- Stay up to date on internal billing process and changes.
- Participate in department meetings as required.
- Communicate internally with producers, marketers to ensure accuracy.
- Additional clerical duties as needed.
Must Possess the Following Skills:
- Expert communication skills, written and verbal, with the ability to demonstrate strong business email etiquette.
- Must demonstrate an ability to problem solve complex invoicing issues with team members and management.
- Must be customer service friendly.
- Have great time management and organizational ability.
- Demonstrate the ability to work as a member of a team.
- The compacity to work with and without supervision.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computer, phones, photocopiers, filing cabinets and fax machine.
High-pressured, fast-paced environment with significant telephone and personal disruption. Large number of multiple steps in complex system performed with accuracy and speed is essential to the successful completion of tasks.
Other Duties:
This job description is intended to describe the level of work required by the person performing the work of the positions and physical requirements normal to the position. Principal duties outlined are the essential responsibilities and duties and other duties may be assigned as needs arise or as required to support principal duties.
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